Effective Date: June 15, 2020
Our Commitment to Privacy
Cloudservices pledges to protect personal information through fair information practices. We recognise that individuals have the right to control how their personal information is collected, used, and disclosed.
Information We Collect
We collect customer data primarily through service inquiries, registrations, and purchases. This includes:
- Basic contact information (name, email, phone number)
- Company information
- Service inquiry details
- Payment information
All information requested is mandatory for the provision of our services. We only collect information that is necessary to serve you effectively.
How We Protect Your Information
We implement comprehensive data protection measures to safeguard your information:
- Encryption: Sensitive transmissions, including credit card numbers, are encrypted to prevent unauthorised access
- Systems Security: Our systems prevent loss, misuse, unauthorised access, disclosure, alteration, or destruction of personal information
- Access Control: Only authorised personnel have access to customer data
- Staff Accountability: Unauthorised access to customer data triggers disciplinary action
Cookies
We use cookies to track user patterns and improve your browsing experience. Cookies store anonymous identifiers and cannot access other websites' data or personal information. You can disable cookies through your browser settings at any time.
Information Sharing
Cloudservices explicitly does not share or disclose any information about you to any external company or organisation. Your data remains confidential and is used solely for the purposes you've provided it.
Credit Card Information: We do not store credit card details. Only transaction reference numbers are retained for record-keeping purposes.
Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Understand how your information is being used
To exercise these rights, contact us at:
- Phone: +64 6 876 8760
- Online: Use our contact form on this website
Policy Updates
We may modify this privacy policy from time to time. Material changes will trigger notification to affected users. Continued use of our services following notification of changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your information, please contact us:
- Phone: +64 6 876 8760
- Email: Contact us through our website contact form
Last Updated: June 15, 2020